Chat/Phone Trading
Skype: pacific.f.d
International Dealing Desk: +64 9 632 0100

When is it appropriate to call the dealing desk?

All PFD clients are encouraged to call the dealing desk under the following conditions:

No immediate access to the Internet
Client fails to receive a confirmation on an order placed online
Internet failure or failure to connect to the PFD server

For any other inquiries that are not trade related please call PFD Customer Support staff, which is available 24-hours a day to assist you at
+64 9 6320121 or 129

Contacts

Get in touch

Pacific Financial Derivatives Ltd.

Customer Support Information
Product Inquiries and Service Numbers PFD provides continual 24 hour support from 10:00 am Monday New Zealand time (11:00 PM Sunday London time, 6:00 PM Sunday New York time) through 10:00 am Saturday New Zealand time (11:00 PM Friday London time, 6:00 PM Friday New York time)

Physical Address:
Level 8, Swanson House,12- 26 Swanson St., Auckland Central 1010, New Zealand
Mailing Address:
PO Box 105108, Auckland City 1143, New Zealand
Client Services:
+64 9 6320129/100/121
Email:
Technical Support:
+64 9 6320100/121
Email:
MS Teams:
Risk Warning & Disclaimer
Trading in futures, options, forex and Over the Counter (OTC) products offered as Contract For Differences (CFDs) by Pacific Financial Derivatives Limited, company #973842 is speculative in nature and not appropriate for all investors. Investors should only use risk capital when trading futures, options, forex and CFDs because there is always the risk of substantial loss. It is important investors carefully consider their objective, financial situation and level of experience. It is recommended that investors seek independent advice before trading. Account access, trade executions and system response may be adversely affected by market conditions, quote delays, system performance and other factors.
Pacific Financial Derivatives does not accept client application from United States.
PFD Disclosure Statement and PFD General Terms & Conditions
© 2025 Pacific Financial Derivatives Ltd. All Rights Reserved.