Pacific Financial Derivatives Ltd.

Customer Support Information

Product Inquiries and Service Numbers PFD provides continual 24 hour support from 10:00 am Monday New Zealand time (11:00 PM Sunday London time, 6:00 PM Sunday New York time) through 10:00 am Saturday New Zealand time (11:00 PM Friday London time, 6:00 PM Friday New York time)

Physical Address:	Level 8, Swanson House,12- 26 Swanson St., Auckland Central 1010, New Zealand

Mailing Address:	PO Box 105108, Auckland City 1143, New Zealand
Client Services:	+64 9 6320129/100/121
Email:	[email protected]
Technical Support:	+64 9 6320100/121
Email:	[email protected]
MS Teams:	[email protected]
Account Opening, IB:	+ 64 9 6320129
Email:	[email protected]
International Dealing Desk:	+64 9 632 0100
General Info:	+64 9 632 0129
National Toll Free:	0800 000973

When is it appropriate to call the dealing desk? All PFD clients are encouraged to call the dealing desk under the following conditions:

No immediate access to the Internet

Client fails to receive a confirmation on an order placed online

Internet failure or failure to connect to the PFD server

For any other inquiries that are not trade related please call PFD Customer Support staff, which is available 24-hours a day to assist you at +64 9 6320100/121/129

Contacts

Get in touch

Pacific Financial Derivatives Ltd.

Customer Support Information
Product Inquiries and Service Numbers PFD provides continual 24 hour support from 10:00 am Monday New Zealand time (11:00 PM Sunday London time, 6:00 PM Sunday New York time) through 10:00 am Saturday New Zealand time (11:00 PM Friday London time, 6:00 PM Friday New York time)

Physical Address:

Level 8, Swanson House,12- 26 Swanson St., Auckland Central 1010, New Zealand

Mailing Address:

PO Box 105108, Auckland City 1143, New Zealand

Client Services:

+64 9 6320129/100/121

Email:

[email protected]

Technical Support:

+64 9 6320100/121

Email:

[email protected]

MS Teams:

[email protected]

Risk Warning & Disclaimer

Trading in futures, options, forex and Over the Counter (OTC) products offered as Contract For Differences (CFDs) by Pacific Financial Derivatives Limited, company #973842 is speculative in nature and not appropriate for all investors. Investors should only use risk capital when trading futures, options, forex and CFDs because there is always the risk of substantial loss. It is important investors carefully consider their objective, financial situation and level of experience. It is recommended that investors seek independent advice before trading. Account access, trade executions and system response may be adversely affected by market conditions, quote delays, system performance and other factors.
Pacific Financial Derivatives does not accept client application from United States.
PFD Disclosure Statement and PFD General Terms & Conditions